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Returns & Exchanges

We want you to love your new outfit, but if it's not quite right, you can return your items for a store credit within 30 days of delivery. Please ensure all items are in their original condition with tags attached and hygiene seals in place.

1

Start Your Return

Head over to our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose Your Method

Select your preferred return shipping method and download the prepaid shipping label or QR code provided by the portal.

3

Pack Your Items

Carefully pack your garments into their original packaging or a secure mailing bag, ensuring the return form is included inside.

4

Post & Track

Drop your parcel off at your nearest post office or collection point and keep your tracking receipt until your store credit is issued.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing