Frequently Asked Questions
Everything you need to know about shopping with us.
How long does shipping take?
Standard shipping usually takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Please note that sale items may be final sale.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your package through the 'My Account' section on our website.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna for buy-now-pay-later convenience.
How do I find my correct size?
Each product page includes a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for the best fit.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can only change or cancel an order within 30 minutes of placing it by contacting our support team.